FREQUENTLY ASKED QUESTIONS
Yes. We aim to ensure that product photos accurately represent what we sell. However, slight differences in colour may occur due to lighting, photography or screen settings. Where a product has different colours or sizes, the available options will be indicated on the product page.
Simply select your product, choose the available size or colour where applicable, and add it to your cart. Proceed to checkout and provide your name, phone number and delivery location. An email address is optional.
Yes. If you prefer personal assistance, you can contact VENTU through WhatsApp and our team will help you with your order, product availability and delivery details.
Once your order is received, we will confirm the order and verify the product availability and delivery details before processing it.
We provide convenient payment options for customers in Kenya. The available payment method will be shown during checkout or confirmed by our team when ordering through WhatsApp.